Hi CT,
If you manage, (unlike most of the rest of us who have posted on this thread) to get a reply from anyone other than a moderator, telling you to change, switch, off your router, or reboot everything or delete and reinstall, then please let us know.
Because unfortunately Bose, like our very expensive speakers remain just as silent.
Just as a for instance, when I had a problem with a Bowers and Wilkins speaker I had a reply that same day and, get this Bose, a FREE, yes FREE, collection, repair, and return, and all within 14 days.
The only time I've had an email from Bose is when I've posted that I think we should take more drastic action against the company, with the message to be respectful.
Well I say why isn't Bose being respectful to us their paying customers, and acknowledging there is a problem, and then fixing it in double quick time.
I suspect the reason is they don't know how to, or give a ****, after all they have our money.
Good luck with your problem, my speakers are working to about 75 percent efficiency, but the problems I've had over the two years are too numerous to mention. And it seems when they eventually fix one problem, they create another.
Each time I switch them on its fingers crossed that they will work without a problem that I have to spend countless hours trying to fix.
Once again, good luck.
Hope you get to read this before Bose remove it for being disrespectful.
Trouble is the truth sometimes hurts, and Bose doesn't like negative feedback.
