Nov 18, 2018
I am recently having issue with the Soundbar (Bose St 300) not powering up immediately after the TV (Samsung UN60JU6500F) is turned ON using HDMI ARC. It takes about 30 seconds for the speaker to turn on after the TV is ON and sometime it does not turn on at all. I have turn manually turn on the speaker using the speaker's remote control.
I have reset the speaker to factory default but still having the same issue.
Any body having the same issue? Any advice? I notice there are a lot of issues related to HDMI ARC/CRC on Bose .
Thank you for posting in the Community! Sorry to hear about the troubles but would be happy to help!
Let us know so we can further assist!
Tony A - Community Support
Nov 20, 2018
Nothing changed, just happened from one day to the next. I changed the HDMI cable and factory reset the speaker. Now I am not getting any sound at all even when the power is on.
Thanks for the update. Let's see if we can try these steps to get the audio back:
Let us know how it goes!