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Nicholasjahicks
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Jun 7, 2019

Buzzing sound from Soundbar 300 when TV program is paused

Good evening 

 

i have a sumsung Tv, Sky Q box and the Bose Soundbar 300, sub woofer and mini speakers. The Soundbar has recently been updated. I am having connection issues, I can connect the system ups pr the book, but hen I pause the TV, there is a loud buzzing from the Soundbar, once you start playing again the sound is grand.

 

Please, what is the correct way to connect the system up? I thought I had it right, I had an optical cable from sound Q into the Soundbar and the HDMI cable from Soundbar to TV, it all sounded fine, until I went onto the amazon prime app through the TV and then no sound from Soundbar at all.

 

any suggestions would be most welcomed

 

thank you 

 

nic 

1 ACCEPTED SOLUTION

Accepted Solutions
Xyz987
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Oct 18, 2017

Re: Buzzing sound from Soundbar 300 when TV program is paused

Bose Best Answer selected by Moderator Jessie_O

I would go HDMI from your Sky Q to your tv and HDMI ARC from your tv to your Bose 300.  If that doesn't work, use optical from your tv to your Bose 300.  I get best result plugging all devices into my LG tv using HDMI, then HDMI ARC from tv to Bose 300.

View solution in original post

2 REPLIES 2
Xyz987
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Oct 18, 2017

Re: Buzzing sound from Soundbar 300 when TV program is paused

Bose Best Answer selected by Moderator Jessie_O

I would go HDMI from your Sky Q to your tv and HDMI ARC from your tv to your Bose 300.  If that doesn't work, use optical from your tv to your Bose 300.  I get best result plugging all devices into my LG tv using HDMI, then HDMI ARC from tv to Bose 300.

View solution in original post

Nicholasjahicks
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Jun 7, 2019

Re: Buzzing sound from Soundbar 300 when TV program is paused

Thank you, I’ll give it a try later today.