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Mar 11, 2017

Can't connect to soundtouch app

 
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Re: Can't connect to soundtouch app

Hi Mjh246,

 

Sorry to hear about the difficulties.  Where exactly are you having trouble?  Are you having difficulty connecting your system to Wi-Fi?  Is the system already connected but cannot be found by the app?

 

Thanks,

Brandon

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Apr 20, 2017

Re: Can't connect to soundtouch app

I need your help, I have a 520 and 130 systems. Both have problems configuring Sounstouch!!

 

On the soundtouch app (by Win10 and iOS) both are connected, but need to be setting up. When I star to set up, give a speaker name, then: "Can't Connect Something happened and we Couldn't add the speaker to your SoundTouch account. Please try again later."

 

I tried more than 30 times with both systems, and have the same problem!!!

 

Help me please.