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Nov 21, 2017

Can't play Live 95.5 via internet radio (using lifestyle 650)

Hi,

I am trying to play "Live 95.5" via internet radio and it looks like it playing but it isn't.

did someone had the same issue? any solution?

Thanks

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Sep 25, 2014

Re: Can't play Live 95.5 via internet radio (using lifestyle 650)

Hi nirs,

 

The station Live 95.5 appears to be up and running for me. Can you re-test the station and let us know the outcome? If the same issue occurs, does this issue occur on other Internet Radio stations as well?

 

Regards,

-Michael

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Re: Can't play Live 95.5 via internet radio (using lifestyle 650)

Thanks!

No it isn't working 😞 

Few other stations are working ok.

 

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Sep 25, 2014

Re: Can't play Live 95.5 via internet radio (using lifestyle 650)

Hi nirs,

 

Have you attempted to reboot the console using the instructions below?:

 

  1. Keep the TV and control console on 
  2. On the control console, press and hold Source and Power for ten seconds. The TV and the console will turn off. 
  3. Release the buttons. The LED on the console flashes white 
  4. Once the LED turns solid amber, press Power on the control console. The LED flashes white again while the system turns on and reboots 
  5. Wait for the LED to turn solid white before retesting the system 

 

Let us know if that helps at all and we can take it from there if needed! Thanks!

-Michael

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Nov 21, 2017

Re: Can't play Live 95.5 via internet radio (using lifestyle 650)

Hi Michael,

It is not solving the problem, any other option?

Thanks! 

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Nov 21, 2017

Re: Can't play Live 95.5 via internet radio (using lifestyle 650)

Hi all,

Somene has oter recomendation?

do you know if we can ask Bose for help?

Thanks!

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Dec 5, 2016

Re: Can't play Live 95.5 via internet radio (using lifestyle 650)

Hi nirs,

 

Sorry to hear that you are still experiencing an issue with Live 95.5. I've just tested the station and didn't experience any issues either. Is the radio station set as a SoundTouch preset?

 

Let's try the following:

 

  • Open the SoundTouch app on a mobile device, or your computer. 
  • Select the menu icon in the top-left corner
  • Select Internet Radio
  • In the "Search Internet Radio" bar, type 'Live 95.5' and search
  • When the station appears, select it to play. Does the station work now?
  • If so, select the the button panel icon in the top-right corner. 
  • Press/click and hold on one of the presets to reset your preset station. 

 

Let us know if these steps help!

 

Best regards,

 

Brian

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Nov 21, 2017

Re: Can't play Live 95.5 via internet radio (using lifestyle 650)

Hi Brian,

No, it still dosen't work 😞

Any other options?

Thanks!

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Dec 5, 2016

Re: Can't play Live 95.5 via internet radio (using lifestyle 650)

Hi nirs,

 

Sorry to hear about the ongoing issues.  Can you take a look in the TuneIn source and see if the station is there as well?  If so, you can just use that link from now on.

 

Best,

Brandon

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Re: Can't play Live 95.5 via internet radio (using lifestyle 650)

Hi Brandon,

Sure, can you please guide me how to check it?

Thanks!