To all mods,
I currently own 5 SoundTouch speakers, which when working, give pretty decent sound. The only thing letting the whole system down, and delaying my decision to expand my system, is the lack of (what i would call) basic features. I held back on an ST300 when it was released, and glad that I did. It is almost a standalone soundbar, barely SoundTouch compatible.
When requests or recommendations are made on here, the stock response is something along the lines of "I will pass this on to our Development team here for consideration". Thanks for doing that, but can we please have some feedback as to the software teams' response for each request? It would be good to know that some are actively being explored and developed, or if some are not possible.
A while ago, you made a post replying to SADLoyalist, vaguely listing what your development team were working on, or what was in the longterm pipeline. Can we please have something similar which relates to now? We can see that you are working on Alexa Skill for other countries (although no estimated timescale of months or years), and waiting for AirPlay2 to be released - but what else are you working on?
If the software were made opensource, you would be innundated with features, developed for free, for the community to benefit from. I would have no doubts that this would increase sales of units, and also be appreciated by existing owners. How long have owners wished for a simple alarm clock feature, or to utilise a preset button to 'join' an existing group of speakers?
As it stands, I am reluctant to purchase anymore SoundTouch products, and have already recommended the Sonos route to others when asked about my setup. They seem to pioneer the industry in available features. I am close to selling my whole setup, taking a hit (£££), and buying a product where the software/firmware delivers. It is in no way a threat, as Bose has already made the sale of the units I own, however, I will definately not be purchasing anymore SoundTouch products if this happens.
I cannot think that I am the only person in this position.
All we ask is for more feedback... and, of course, more features 🙂