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Feb 14, 2015

Desktop App not working after update

Hi, 

Does anyone experience horrible desktop soundtouch app with the most recent update? I'm running Windows 10. 

The desktop app is all out of frame and basically became useless. Buttons don't work. 

Soundtouch on android is still working ok. 

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Re: Desktop App not working after update

Hello DungHo,

 

Sorry to hear this is happening. Can you test with the SoundTouchC version of the application and see if this is still occurring? It can be found if you navigate to Program Files x86 on your computer, located the SoundTouch folder and inside you will find the SoundTouchC version. This will look and act the same way, but should help with graphic rendering of the application.

 

Let me know the results.

 

Kind Regards,

Joel - Bose Support

 

 

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Re: Desktop App not working after update

i started ver c today and app was fine. I then started regular version, app seems to fix itself as well

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Re: Desktop App not working after update

Hi DungHo,

 

This is great to hear! Thank you for getting back to us with the results. If you ever have any other questions, please let us know.

 

Kind Regards,

Joel - Bose Support