Audible Advocate
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Apr 12, 2016

Disable Auto-off on Soundtouch 20?

Hello!
Is there a way to disable the auto-off (or standby) feature on the Soundtouch 20 (1st gen) while plugged in?
I have a new Echo Dot and have it attached via AUX to the Soundtouch 20 but after a few minutes of inactivty, the Soundtouch goes into standby mode, effectively making the Echo Dot useless unless I physically power the Soundtouch back on. 
I'd like to have the SoundTouch stay powered on and in AUX mode 24/7.
Thanks in advance for any info!
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Moderator - Retired
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Sep 11, 2014

Re: Disable Auto-off on Soundtouch 20?

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Jun 5, 2016

Re: Disable Auto-off on Soundtouch 20?

So you are telling me I need to take it back to where I bought it.  I specifically purchased this to work with the Amazon Alexa DOT which has no speaker. I thought this would be the perfect speaker.  I was wrong.
I seriously don't understand why Bose did not include a way to disable auto shut off.  I am sure I am not the only one upset about this.
 
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Community Manager - Retired
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Sep 2, 2014

Re: Disable Auto-off on Soundtouch 20?

To clarify - The ability to disable the auto shutoff function for better integration with Alexa type devices is currently being looked into by our engineering team for a future update.  
We'll share more information about the progress of this as we know more. 
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Audible Advocate
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Apr 12, 2016

Re: Disable Auto-off on Soundtouch 20?

I misspoke regarding my SoundTouch model, I have the SoundTouch Portable.  I trust that any future updates disabling auto-off will apply to the Portable as well.
 


Thanks.

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Quiet Contributor
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Jun 28, 2016

Re: Disable Auto-off on Soundtouch 20?

I have the same issue but with the Bose Solo 5 speaker connect to the Amazon Echo via bluetooth.  Are they working on disabling the auto shutoff for all Bose speakers, or just the SoundTouch line?
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May 16, 2016

Re: Disable Auto-off on Soundtouch 20?

Hi jhagler, 
As of right now, I am only aware of this being investigated for SoundTouch products. That being said, I will forward your request on to the appropriate team here. 
Thank you 
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Silent Starter
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Oct 12, 2016

Re: Disable Auto-off on Soundtouch 20?

Hi Brent,
With the Echo Dot deliveries beginning on the 20th of this month, are you able to provide an update? Is there now a way to disable the auto-off function?
Thank you 
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Oct 21, 2016

Re: Disable Auto-off on Soundtouch 20?

Please provide an update, same problem with the ST10 and Echo Dot.
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Oct 24, 2016

Re: Disable Auto-off on Soundtouch 20?

I'm on the same boat... Kept checking today to see if any update or news was posted. I have my dot but need to get rid of the auto standby. If no update will definitely return, my 30 day exchange expires 11/10 so please provide an update. Bc would hate to return. Or at least give us a status on progress or a potential update date.