The Bose Community Forum was launched at a time when robust online support was not available for Bose customers. Over the past several years we have added new online service channels that provide a more interactive and complete digital experience. Additionally, we have enhanced the My Bose Account capabilities to deliver a more personalized and self-service experience. As a result, Bose has made the decision to close Community Forum for Consumer electronics products on September 30th. The Bose Pro portion of the Community will still operate as usual.

Please visit our support homepage to experience one of our many other digital service channels or simply use your Community log-in credentials to sign in to your My Bose Account to view your orders and view support options.

Thank you to all who have contributed and benefited from interacting in our Community. We look forward to continuing to serve you online.

Bose Customer Service Team
Showing results for 
Search instead for 
Did you mean: 
  • 0
  • 11
  • 0
Registered since

Sep 16, 2020

Firmware 26.0.1 and WifI password length

Since the 26.0.1 update, I can't REconnect my ST 10 to my main wifi network as it doesn't appear to allow a 16 character or more password.


I have a second network with a shorter password (11 char) that works fine.


The ST 10 can see both networks.



  • 8
  • 13
  • 0
Registered since

Nov 26, 2016

Re: Firmware 26.0.1 and WifI password length

Probably won't be much help here (not going to test something that ain't broke) but all my speakers retained my WIFI password of 24 characters after the 26.0.1 upgrade and are all connected.


This is not to say that there isn't a new "feature" introduced that now only allows us to type in 16 characters for WIFI passwords; Bose is silly that way.

1-ST300, Acoustimas 300, Virtually Invisible 300, 1-Wave IV, 7-ST10, 2-Link, 1-LinkSys WRT1900AC