How do I add a wired desktop to soundtouch 10 that are allready set up wireless

[wazzy]

I have 2 soundtouch 10 speakers set up and working perfectly with our wireless devices. I installed the soundtouch app on my desktop that is wired to the router. I logged into the account successfully, but the desk top will not hook up to my speakers so that I can use them from my desktop.

Your help will be greatly appreciated.

[Brandon_M]

Hi wazzy,

Thanks for the question, and sorry to hear about the difficulties you're having.

Typically when something like this happens and wireless devices can't communicate with wired devices, there is a setting in your router called "AP Isolation or "Wireless Isolation" that needs to be disabled.  Do you feel comfortable going into your router settings to change that?

Best,

Brandon

[wazzy]

Yes. Thank you for your help. I will look for the setting and see if I can figure it out.