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wazzy
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Dec 10, 2017

How do I add a wired desktop to soundtouch 10 that are allready set up wireless

I have 2 soundtouch 10 speakers set up and working perfectly with our wireless devices. I installed the soundtouch app on my desktop that is wired to the router. I logged into the account successfully, but the desk top will not hook up to my speakers so that I can use them from my desktop.

 

Your help will be greatly appreciated.

 

 

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Brandon_M
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Dec 5, 2016

Re: How do I add a wired desktop to soundtouch 10 that are allready set up wireless

Hi wazzy,

 

Thanks for the question, and sorry to hear about the difficulties you're having.

 

Typically when something like this happens and wireless devices can't communicate with wired devices, there is a setting in your router called "AP Isolation or "Wireless Isolation" that needs to be disabled.  Do you feel comfortable going into your router settings to change that?

 

Best,

Brandon

wazzy
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Dec 10, 2017

Re: How do I add a wired desktop to soundtouch 10 that are allready set up wireless

Yes. Thank you for your help. I will look for the setting and see if I can figure it out.