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Aug 16, 2018

I get sound for the music, but not on the tv, even though I have the sound turned off on tv?

 
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Mar 15, 2018

Re: I get sound for the music, but not on the tv, even though I have the sound turned off on tv?

Hello melc1257@fairpoint.net

 

Thank you for joining the community!  Sorry to hear about the troubles, but would be glad to help!

 

Can you please include which Bose system you are using as well as what type of connection to the TV?

 

Thank you,

Tony A - Community Support 

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Aug 20, 2018

Re: I get sound for the music, but not on the tv, even though I have the sound turned off on tv?

So, keeping it simple - here's what screwed me up this weekend with my SoundTouch300.  Maybe it will help you.  On the remote control, there is a picture of a TV in the top left corner.  You have to click that button to switch the source to TV instead of music.  It took me an embarrassingly long time to figure that out.  Once you do that, the little light for TV will light up on the soundbar and sound should start flowing.  Good luck!