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Registered since

Nov 25, 2018

Impossibility to access to Zyxel Media Server



I recently adopted the VDSL Fiber so i had to change my Modem router. With my previous FritzBox i had no problems in accessing the music on the media server. With the new router, a Zyxel, the Soundtouch app finds the media server but can't read any of the files in it. Do you have any suggestions?

Community Manager - Retired
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Mar 15, 2018

Re: Impossibility to access to Zyxel Media Server

Hi McRose


Thanks for writing in!


With media servers on routers, these features are not fully supported on the SoundTouch platform because of the inconsistencies that may occur.  For access to a music library outside of a PC or Mac, I would recommend looking into the Western Digital My Cloud NAS drives.


Warm Regards,

Tony A - Community Support