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carvallocesar
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Jan 14, 2019

Internet Radio, Software

I have an issue with my bose soundtouch app, tunein app is not longer available, suddenly the tunein service disappeared from my bose soundtouch app, I could not find a way to add the service again, so I was going through my tunein app directly trying to stream to my speakers but the app could not be showed my speakers as well, could you please help me to solve the problem? Best regards, César

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Moderator

Re: Internet Radio, Software

Hi César,

 

Thank you for reaching out!

 

We are sorry to hear that you are having this problem with your SoundTouch app. Could you please check that you have the latest software version on the SoundTouch app?

If you already do, could you please remove the SoundTouch app from your device and try re-installing it again.

 

Let me know how this goes and if the issue persists I will be happy to assist you further.

 

Warm Regards,

Charlotte G