The Bose Community Forum was launched at a time when robust online support was not available for Bose customers. Over the past several years we have added new online service channels that provide a more interactive and complete digital experience. Additionally, we have enhanced the My Bose Account capabilities to deliver a more personalized and self-service experience. As a result, Bose has made the decision to close Community Forum for Consumer electronics products on September 30th. The Bose Pro portion of the Community will still operate as usual.

Please visit our support homepage to experience one of our many other digital service channels or simply use your Community log-in credentials to sign in to your My Bose Account to view your orders and view support options.

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Registered since

Jun 27, 2015

Internet radio and preset buttons not working 1036 1029

Since today:

Internet radio and preset buttons not working 1036 1029.

As far as I know no udates, unless in stealth mode.


When i select Intenet radio I get the 1029 immediately.

The 1036 appears after a few minutes when trying to use the preset buttons.


Reset router etc communication is fine.


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Registered since

Dec 5, 2016

Re: Internet radio and preset buttons not working 1036 1029

Hello nickb,


Thank you for posting.


We're sorry for the inconvenience this has caused.


More information on this can be found HERE.


Warm Regards,

Joel - Community Support