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Silent Starter
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Jul 24, 2015

Is Amazon Music coming to UK Soundtouch customers?

I have noticed that Amazon Music is available to add to the streaming services on the Soundtouch App.  I can sign into my Amazon Music account but when I try to use it I get the message - 'Unfortunately, Amazon Music is not yet supported on the platform in your region'.  Am I right to assume that it will be available to UK Soundtouch customers in the future?  It's appearance on the App would suggest so.
Thanks,
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Moderator - Retired
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Sep 11, 2014

Re: Is Amazon Music coming to UK Soundtouch customers?

Robinolatino,
We are actively working to bring Amazon Music for SoundTouch to more regions in for the future, but we do not currently have a timeline for this expansion. We will keep this community informed as we continue to collaborate with Amazon on this and have information to share.
Thank you. 
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Audible Advocate
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Mar 14, 2016

Re: Is Amazon Music coming to UK Soundtouch customers?

I too find this frustrating in the UK - the Amazon Music streaming option has been available for months (within the App) but still with no sign of it being accessile in the UK
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Silent Starter
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Oct 21, 2016

Re: Is Amazon Music coming to UK Soundtouch customers?

AGREED.   How disappoinnting. BOSE have loyal customers in the UK too (and other countries).
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Audible Advocate
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Dec 28, 2015

Re: Is Amazon Music coming to UK Soundtouch customers?

This is becoming annoying - the service is advertised widely by Bose, so misleading in the least.
Silent Starter
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Oct 26, 2016

Re: Is Amazon Music coming to UK Soundtouch customers?

Bose don't seem to have a timeline for anything anymore....
 
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Silent Starter
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Jun 7, 2016

Re: Is Amazon Music coming to UK Soundtouch customers?

Yes, yet another issue with Bose systems. Not impressed at all.
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Vocal Volunteer
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Apr 3, 2016

Re: Is Amazon Music coming to UK Soundtouch customers?

Still no Amazon Music in Germany with the new app and Firmware 😞
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Silent Starter
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Nov 18, 2016

Re: Is Amazon Music coming to UK Soundtouch customers?

Having receved today my long awaited pair of SoundTouch 10's I'm increasingly disappointed and annoyed to find what it won't do!

  • Amazon Music (UK) unavailable???? Really?
  • Stereo Pairing which should be in the update, but I'm not able to download it. 
  • Alexa support? 

sound quality may be great but clearly the software has a lot of catching up to do.
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Audible Advocate
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Nov 26, 2016

Re: Is Amazon Music coming to UK Soundtouch customers?

The idea of good customer service is to to manage expectations, under promise and over deliver, Bose seem to have misunderstood this concept by under delivering and overcharging.
There are a lot of good, new, devices on the market now and Bose are falling behind, maybe it is time to give up on Bose systems and move on.