cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 
Marty K.
Mentor
  • 193
  • 251
  • 25
Registered since

Jan 9, 2016

Issue playing from Twonky

So I have Twonky installed on one of my computers and I have it linked to my SoundTouch account.  I have three SoundTouch speakers and I can use Twonky with two of them without any issues.  But with the third, when I try to play something on Twonky, I get two errors in a row - 1652 and then 3102.  This happens when trying to start the playback from any installation of the SoundTouch app that I have (on a couple computers, and several iphones/iPads).  

 

I've tried rebooting both the problem speaker and the computer running Twonky.  The speaker and the computer are both hard-wired to my router via ethernet cable.  The two speakers where Twonky does work are on WiFi.  

1 ACCEPTED SOLUTION

Accepted Solutions
Marty K.
Mentor
  • 193
  • 251
  • 25
Registered since

Jan 9, 2016

Re: Issue playing from Twonky

Author Accepted Answer selected by Brian_M

Brandon - trying to gather the Twonky log files for you I came across this in the Twonky settings - of the three speakers the one that didn't work (Living Room) had a different setting for Media Receiver Type.  Changing it to match the other two speakers fixed it.  No idea how/why it was different to begin with as I never even saw this screen in Twonky before now.  In any case this seems to have fixed my issue, but posting this because maybe it will help someone else.  

 

twonky bose.png

View solution in original post

6 REPLIES 6
Brandon_M
Moderator - Retired
  • 0
  • 5748
  • 297
Registered since

Dec 5, 2016

Re: Issue playing from Twonky

Hey Marty,

 

Which SoundTouch system isn't working correctly?  Do other sources work to that system?

 

Can we try removing that system from the SoundTouch app and re-adding it?  Any change?  As well, a power cycle on that specific SoundTouch speaker would be great.

 

Let me know what happens after these steps.

 

Thanks,

Brandon

Marty K.
Mentor
  • 193
  • 251
  • 25
Registered since

Jan 9, 2016

Re: Issue playing from Twonky

Hi Brandon, sorry for the delay in responding.  I removed speaker from account, added it back and also power-cycled it.  Now the behavior is a bit different but it still doesn't work.  If I try to play a song from Twonky, it plays a fraction of a second from the start of the song, then gives error 3102 in the app.  Meanwhile, the top of the app window  gets a series of "Couldn't play track" messages that scroll in from the top of the window, one at a time about one every second or two - I think once for each song in the folder I was trying to play from.  

 

Its a SoundTouch 20 (series 3).  Its connected to router via ethernet cable.  The PC running Twonky is also connected to router via ethernet cable. This speaker plays other audio sources correctly.  My other two SoundTouch speakers ( a 20/series 3 and a 10) are connected to router via wiFi and can play from Twonky without issue.  

Brandon_M
Moderator - Retired
  • 0
  • 5748
  • 297
Registered since

Dec 5, 2016

Re: Issue playing from Twonky

Hi again Marty,

 

Thanks for the update.  Is there any chance you could pull system logs and get logs from Twonky as well?

 

-Brandon

Marty K.
Mentor
  • 193
  • 251
  • 25
Registered since

Jan 9, 2016

Re: Issue playing from Twonky

Author Accepted Answer selected by Brian_M

Brandon - trying to gather the Twonky log files for you I came across this in the Twonky settings - of the three speakers the one that didn't work (Living Room) had a different setting for Media Receiver Type.  Changing it to match the other two speakers fixed it.  No idea how/why it was different to begin with as I never even saw this screen in Twonky before now.  In any case this seems to have fixed my issue, but posting this because maybe it will help someone else.  

 

twonky bose.png

View solution in original post

Brian_M
Moderator - Retired
  • 0
  • 1640
  • 96
Registered since

Dec 5, 2016

Re: Issue playing from Twonky

Hi Marty K,

 

Thank you for sharing this solution. This is indeed a helpful find! Curiously, could you let us know what other options are available in that "Media Receiver Type" drop-down? It's interesting that the blank option seems to be the option that is working. Either way, we are happy to hear that everything is working now! 

 

Best regards,

 

Brian - Bose Support

Marty K.
Mentor
  • 193
  • 251
  • 25
Registered since

Jan 9, 2016

Re: Issue playing from Twonky

Hi Brandon - here are the options available in that drop down:

 

-/-
Generic Media Receiver
Generic Music Only Receiver
8player
Acer Media Player
ACTIVY Media Player
Apple iPhone
Apple TV
Archos 605 wifi
AssetControl DS Control Point
Audi Multimedia System
Bang & Olufsen
Bang & Olufsen EZ2
boxee
BridgeCo Firmware based
BridgeCo Generic Client
Buffalo Link Theater (PC-P4LWAG)
Buffalo LT-H90LAN
Buffalo PC-P1LAN
Buffalo PC-P4LAN
CellCom
Chorus DS Control Point
Core Player
CyberLink Media Server
CyberLink SoftDMA
D-Link DSM120
D-Link DSM320
D-Link DSM510
D-Link DSM520
DENON
DENON AVR-3808
DENON AVR-4308
DENON DNP-720
DENON S-302
DENON S-32/52
DirectTV HD DVR
DiXiM
DSPG XpndR DPF Demo/1.01
DSPG XpndR Phone Demo/1.01
Freecom MusicPal
Frontier Jupiter 6.2
Generic DIAL
Go.Video D2730
Golden DMC
Google ChromeCast
Homepod
HP Dream Screen
HP MediaSmart TV
Intervideo WinDVD
JRiver Media Center
JVC
Kenwood Media Player
KiSS Player
Kodak EX-1011
Kodak EX-811
Kodi
Lacie GAIABA
Lacie LaCinema HD
LG Music Flow
LG TV
LinkSys Media Link for Music
Linn Bubble DS Control Point
Linn DS Music Player
Linn Kinsky Desktop Control Point
Linn Kinsky PDA Control Point
Live Radio DMR
Loewe Multiroom Receiver
Loewe Network Mediaplayer
LPTT
Marantz NA 7004
Marantz
Marantz DMP
Marantz NA-11S1
MediaTomb
Medion IPTV Box
Medion WLAN Internet Radio
Mitsubishi STB
Momento
myTwonky
Naim Audio Streamer
Nero Home
Netgear Digital Entertainer 9000 Series
Netgear Digital Entertainer
Netgear EVA 2000
Netgear MP101
Netgear MP101 RTP
Netgear MP115
Niles Audio
Nokia Home Music
Nokia N95 Phone
Nokia Phone
NOXON Audio
NOXON iRadio 2
o2 Joggler
omnifi DMS1
ONKYO
ONKYO T-4070
OPPO BDP-103
Orange Music Player
Orange ODMS WebUI
Oregan Media Browser
OXX Alto
Panasonic DIGA Blueray player
Panasonic DIGA Blueray recorder
Panasonic recorder
Panasonic VIERA
Philips 2012 TV
Philips MCW770
Philips Music Player NP1100
Philips Music Player NP2x00
Philips Renderer TV
Philips SL300i
Philips SL400i
Philips SL50i
Philips SLA5500
Philips SLA5520
Philips Streamium Audio
Philips Streamium AV
Philips Streamium MCi730
Philips Streamium NP2500
Philips Streamium NP2900
Philips Streamium NP3700
Philips Streamium WAC7500
Philips Streamium WAS6050
Philips Streamium WAS7500
Philips TV
Philips Wireless HiFi Speaker
Pioneer
Pioneer DMP
Plex Media Server
PlugPlayer
PS3
PSP
PURE Avanti Flow
PURE Contour
PURE EVOKE Flow
PURE Oasis Flow
PURE ONE Flow
PURE Sensia
PURE Siesta Flow
PURE Sirocco 550
PV Player
QNAP TurboNAS
Roku
Roku Soundbridge
Rudeo Play & Control
SAGEM My Dual Radio 700
SAGEM My Web Tuner 500
Samsung BD DMR
Samsung Smart TV (D & E Series)
Samsung Smart TV (F Series)
Samsung Smart TV (H Series)
Samsung Smart TV (J Series)
Samsung Smart TV (K Series)
Samsung Smart TV (K UHD Series)
Samsung TV (up to C Series)
Samsung Generic DMR
Samsung Phone
Samsung Photo Player
Sharp AQUOS TV
Sharp BD
Siemens M740 AV
Sky Perfect STB
SkyPerfect Generic Source
SMC EZ-Stream
sMedio CVP-1 client
Songbook DS Control Point
Sonos
Sony AV Receiver
Sony BDZ-ETxxxx Recorder
Sony Blu-Ray Home Theater
Sony Blu-Ray Player
Sony Bravia
Sony CableTV Movie Player
Sony CPF-IX001
Sony KDL-26J3000
Sony MR100
Sony NAS-CZ1
Sony NAS-Z200
Sony Nasne
Sony NetJuke
Sony Network Media Receiver
Sony STB
Sony VGF-CP1 frame
Sony VGF-WA1
Syabas Firmware based
Synology Media Server
TA music player
TEAC WAP-4500
TEAC WAP-8500
TechniSat InternetRadio
TG100
Thomson DLNA DMR
Toshiba Regza TV
Twonky Aggregation Server
Twonky Beam
Twonky Cyclone
Twonky NDS STB
Twonky NMC No Receiver
TwonkyMobile
Twonky NMC
Twonky Server
TwonkyManager
TwonkyPlayer
TwonkyRenderer
U-Verse
Ubicom Digital Photo Frame
UPC
UPnP Inspector
UPnP test tool
WAP-5000
WAS7000
WD Guru
WD TV HD Live Media Player
WD TV Live Hub
WD TV Live Plus
WD TV Live
WD TV Media Player
WD TV Play
WinCE based Client
Windows 7/8
Windows Media Player 4.0
Windows Media Connect
Windows Media Player
XBMC
XBOX 360
XBOX One
Xstream Player
YAMAHA DMC
YAMAHA Network Receiver
YAMAHA RXV473
Ziova CS505/510
Zyxel DMA / Dixim DMA
Generic DLNA 1.0
CTT DLNA 1.5