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Registered since

Dec 29, 2019

Issue streaming 3 radio stations

Hi. I bought a Sountouch 30 mainly to listen to UK radio since I moved to The Netherlands.


2 weeks or so ago, the 3 UK radio stations stopped working: Classic FM, Capital FM and Heart 106. All UK / London based radio stations. The 3 Dutch radio stations work fine.


I went into the desktop app and looked for these stations, but can't find them on TuneIn. Could you let em know what I need to do to have these 3 radio stations under my preset buttons?


Many thanks. Michael




Re: Issue streaming 3 radio stations

Hello heijdenmc,


Thank you for your post and welcome to the Bose Community.


I'm sorry to hear that you're unable to stream some of your preferred stations to your SoundTouch 30. I'd love to help get this working again for you. 


I'd like to first direct you to a similar thread >> error 4501 << where a user discusses communication with TuneIn directly that may explain the reason for the missing stations. 

A resolution is posted but you can also find information on custom URL streaming HERE.


Please let me know if there is anything else that I can help with.


Warm regards,

Charlotte G - Community Support

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