Issues with Soundtouch 30 and quality of customer service via WhatsApp
Hi all, I have issues with Soundtouch 30, an ongoing wifi issues since I first bought the product in 2014 and recently I just can use the product anymore since the audio coming out of it is jerking, regardless the music source.
There is no email address in Bose website that I can send a video showing the issue but there is an option to contact Bose CSO via WhatsApp and I did that. However the quality of customer service through WhatsApp is shocking given it is Bose that I am dealing with.
If someone (probably community moderator or Bose employee) can give me an email address to escalate the issue and make official complaint about the customer service quality, I would really appreciate that. Thank you.