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JUSTSWB
Participant
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Oct 24, 2017

Latency both in AUX-Jack AND when using Airplay (Soundtouch 30)

1) Sound latency with the AUX-Jack problem has been  a LONG standing one. This needs to be fixed, because for many people the jack is unusable in its current state.

2) When using Airplay, I had no problems until this recent firmware/software "upgrade". Now my Bose products are no longer in-time with my Apple products.

 

Sound latency is a BIG problem when consusmers are trying to fill more than one room with the same sound.

...PLEASE FIX, or buy back my two, now virtually unsuable, Bose products.

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Adam_T
Moderator - Retired
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Oct 27, 2017

Re: Latency both in AUX-Jack AND when using Airplay (Soundtouch 30)

Thanks for letting us know, JUSTSWB.  Although we don't have any news on the AUX delay issue I can tell you that the Airplay latency is being looked into.  

 

Sorry for any frustration caused around this.