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Paul Westbrook
Audible Advocate
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Dec 19, 2015

Latest SoundTouch app update will not load on Mac laptop or desktop

I can’t get the latest (November 19) SoundTouch update to load on my Mac laptop or desktop. Seems to be ok on my iPad and iPhone. When I try to load the app on my laptop or desktop, I get the ‘app update required’ screen. When I tap the ‘update app’ bar, the app simply closes without updating. 

1 ACCEPTED SOLUTION

Accepted Solutions
Community Manager

Re: Latest SoundTouch app update will not load on Mac laptop or desktop

Author Accepted Answer selected by Paul Westbrook

HI Paul Westbrook,

 

Thanks for posting in the Community!  I'm sorry to hear you're having troubles with the app, but would be happy to help!

 

  • Can you first start by uninstalling the app from your Mac?
  • From here, can you try and reinstall the app by using the download link HERE?

 

Let us know how it goes!

 

Warm Regards,

Tony A - Community Support 

2 REPLIES 2
Community Manager

Re: Latest SoundTouch app update will not load on Mac laptop or desktop

Author Accepted Answer selected by Paul Westbrook

HI Paul Westbrook,

 

Thanks for posting in the Community!  I'm sorry to hear you're having troubles with the app, but would be happy to help!

 

  • Can you first start by uninstalling the app from your Mac?
  • From here, can you try and reinstall the app by using the download link HERE?

 

Let us know how it goes!

 

Warm Regards,

Tony A - Community Support 

Robojod Lounge
Friendly Fanatic
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Registered since

May 23, 2017

Re: Latest SoundTouch app update will not load on Mac laptop or desktop

Thanks a lot for the advice. New installation worked perfectly 🙂