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carol101
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Apr 15, 2018

Latest Version for Soundtouch 300 Soundbar

I just updated the Soundtouch 300 Soundbar to the latest version on October 30, 2018.   Since then when setting the bass on the soundbar to the mid to deepest bass there is a crackling/vibration.  Why is this as I had not had this before this latest update?  Thank you for your help.

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Tony_A
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Mar 15, 2018

Re: Latest Version for Soundtouch 300 Soundbar

Author Accepted Answer selected by carol101

Hi carol101

 

Thanks for writing in!

 

The latest update shouldn't have altered the audio performance of the system.  Could you try and re-run the AdaptIQ calibration process to see if it helps with the issue?

 

Warm Regards,

Tony A - Community Support 

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Tony_A
Community Manager - Retired
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Mar 15, 2018

Re: Latest Version for Soundtouch 300 Soundbar

Author Accepted Answer selected by carol101

Hi carol101

 

Thanks for writing in!

 

The latest update shouldn't have altered the audio performance of the system.  Could you try and re-run the AdaptIQ calibration process to see if it helps with the issue?

 

Warm Regards,

Tony A - Community Support 

View solution in original post

carol101
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Apr 15, 2018

Re: Latest Version for Soundtouch 300 Soundbar

Thank you for your response.  I will try using the AdaptiQ again but wonder if the volume could have been too high for the program I was watching and listening to?