Iamdev27
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Jul 13, 2018

Led indicators are not working in Soundtouch 10

I recently purchased the Bose SoundTouch 10. All of the LED indicators has stopped working suddenly. None of them is glowing up. However, the speaker is behaving normally.
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Moderator

Re: Led indicators are not working in Soundtouch 10

Hi lamdev27,

 

Thanks for the post, and I'm sorry to hear about the troubles you're having with your system.

 

Can you unplug the speaker for a full minute, then plug back into power and check to see if any of the LEDs show up?

 

Let us know so we can get this resolved.

 

Best Regards,

Brandon - Community Support

Iamdev27
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Re: Led indicators are not working in Soundtouch 10

I have tried this also. But it didn’t work too.
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Moderator

Re: Led indicators are not working in Soundtouch 10

Hi again lamdev27,

 

Thanks for testing that.  At this point I would recommend you contact your local support center to arrange for service.  To find the number just select your country, scroll down to "Contact Us", and use the support number provided.

 

Let us know if you have any other questions!

 

Best,

Brandon