Aug 12, 2017
Yes, the problem with disconection of the sountouch adaptor continues. The sound just stops and the disconection message appears on the tv menu. I have to disconect and reconect the cabel from the console or restart the console.
Bose, please fix this is a great problem for me and appeard after the last update!!!
Jul 27, 2017
Jul 19, 2017
Sep 25, 2014
Thank you very much for providing additional details as well as log files. Our development team is still investigating this issue at this time. We will make sure to post any updates to this thread.
@tchervenov, I have received your log files and they were indeed captured correctly. Thank you very much.
Nov 5, 2016
Facing the same issue, my soundtouch adapter is connected via lan.
The reconnect USB usually pops up when i try to play music via Spotify.
Need to remove the usb and reconnect at least once a day and the bose support tells me to send it to the workshop for repairs.
Awaiting a fix from this forum...
Jul 16, 2016
Same problem for me. Connected via WiFi and every time I start the Lifestyle 535 system, I get the error message. White LED on back is constant and I have to unplug and connect the USB cable. It will work until the next time system is shut down and restarted.