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@Joe H Airplay streaming would be initiated via iTunes. You'll need iTunes 12.8 or later. Then you'll also need to ensure that your SoundTouch system is updated and is an Airplay compatible variant. When the speaker and your computer are connected to the same network, your speaker will be discoverable in the Airplay list. You can select multiple devices to stream to.
Which SoundTouch speakers do you have? I can help you determine whether they'll be Airplay compatible.
Here's where you'll find the Airplay button 👇
I look forward to hearing back from you.
I have three Soundtouch 10 speakers, two Soundtouch 300 Soundbars, and a set of outdoor 251 speakers with the SA-5 amplifier. I see all of my speakers when I click on the Airplay button. How does it work with the Soundtouch app?
@Joe H Excellent, all of your speakers are Airplay compatible then. You don't really need to incorporate the SoundTouch app in the scenario. iTunes will be your controller when streaming in this way. So pick any song from your library on iTunes and this will stream to the selected speakers. You can still use the SoundTouch app to change settings on your speakers.
@Joe H Yes, the SA-5's are Airplay 2 compatible, however, this was introduced via an update so it's possible that they may just need updating. You can find out how to do that here - Updating your SoundTouch SA-5 amplifier.
If you have any problems with that, please let me know.
As you have tried all troubleshooting steps, the best option here would be to reach out to your local customer support center as with your permission they can look into your system and fix this for you in real-time. You can do this by clicking this link here, selecting your region, scrolling to the bottom of the page, and selecting contact us.
I am sorry that we could not help more via the forums.
So I called Bose this evening, and after waiting over 30 minutes on the phone, I was told the only way to correct this issue is to ship it off, have it repaired, then sent back to me. Since it is out of warranty (even though Airplay has only been an option for a few months), it would cost me $50. But the worst part is that it will take 6 to 8 weeks for it to get back to me. I really do not want to go that long without the speakers, especially since it is apparently something that was not either installed or connected when my amp was built. Are there any other options, or I am just stuck with this issue???