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Aug 27, 2018

My Soundtouch 20 will not detect my WD MyCloud Home device.

Hello,

I have a WD MyCloud Home drive. I bought it because my Soundtouch 20 manual recommended it for using it to connect and play my music from. The problem I have is that when I go to the Bose mobile app and tell it to add a NAS device, it doesn't detect my MyCloud. I hit the "Refresh" button on the Bose moblie app and it still won't detect it. I enabled and configured PLEX on my MyCloud and it still doesn't detect it. Am I'm doing something wrong? Please help.

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Community Manager - Retired
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Mar 15, 2018

Re: My Soundtouch 20 will not detect my WD MyCloud Home device.

Hi john_walker141

 

Thanks for joining the community!  I'm sorry to hear about the troubles you are experiencing, but I think THIS thread will help answer some questions.  

 

Thank you

Tony A - Community Support