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Jul 7, 2018

My new Soundtouch Soundbar will not pair with the new Acoustimass Subwoofer. I need suggestions.

Just bought both the sound bar and the subwoofer.  I have actually had sound coming from both at one point but I was unable to get the two components to pair up wirelessly.  Anyone have ideas why this would happen?

 

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Moderator - Retired
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Dec 5, 2016

Re: My new Soundtouch Soundbar will not pair with the new Acoustimass Subwoofer. I need suggestions.

Hello Siegfam,

 

Welcome to the Bose Community!

 

Which products did you recently purchase? Is it the SoundTouch 300 soundbar and Acoustimass 300 subwoofer?

 

Let us know the results so we can assist further.

 

Warm Regards,

Joel - Community Support