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Jul 1, 2017

My siriusxm is not working I tried solution to delete and re add service

My siriusxm is not working I tried solution to delete and re add servicenow it says password is incorrect for siriusxm, my password is 100% correct as I went to siriusxm.com and logged into account with the password I was using on soundtouch, the sirriusxm has worked for well over a year and all of a sudden stopped?

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May 16, 2016

Re: My siriusxm is not working I tried solution to delete and re add service

Hi kmcgrath33,

 

Are you experiencing this issue with our app on multiple devices (phone, tablet, pc)? If the password is correct, can you double check to make sure your username is correct?  Can you try to unplug your systems from power for 30 seconds and then re-test?  

 

Thank you