Re: NEW APP SUCKS!!!!!!!!!!!!!!!!!!!!!
Thank you for your response regarding SiriusXm App control.
I have long been a fan of Bose electronics and speakers. I believe that Bose Engineering underestimated the complexity of the software development task that Soundtouch is. This is typical problem for Hardware (Electronics and Acoustic) Development Engineering. Also I wonder if Bose farmed Soundtouch out the lowest bidder. Also I wonder if, for the sake of getting to market quickly, Bose has foregone testing by the user community.
It is OK to issue new App revisions. But what is NOT OK is to provide your customers No Way to revert back to the previous version. I was lucky, I read the reviews before updating. Now I just click-on "Remind Me Later" until things get straightened out.
Suggestion 1: Always give the customer the option to go back 1 revision of the App.
I think there is a fatal flaw in the Soundtouch Application software architecture for internet streaming services. It appears that Soundtouch puts a wrapper around the streaming app, for example SiriusXM. Therefore, my operator interface to the SiriusXM App is constricted by Soundtouch. SiriusXM spent millions on their app and are constantly updating it. Soundtouch has to constantly be upgraded or restrict user. Every time a new and better streaming app comes out (PONO?), Soundtouch has to create a new wrapper that will never be as good as direct human control of the OEM (Other Equipment Manufacturer) App. If I am correct in my view of how Soundtouch works, than I think the Soundtouch model is unsustainable.
Suggestion 2: Run an industry standard OS (iOS or Anriod) and allow download of the OEM Streaming App onto the Soundtouch device and figure out a way to provide a direct operator control to the respective OEM streaming app. Something like “remote login”. Spend Soundtouch resources on developing Bose Quality hardware control, networking, and the operator interface for them.
Consumers who buy Bose products care about audio fidelity. Bose invests in research and uses quality components to achieve the highest fidelity in music reproduction. Streaming music services are starting to come of age and are slowly providing high fidelity audio streams. If Bose believes that streaming high fidelity audio has a market, than they have to let the user run the streaming app of their choice (i.e. open architecture) and interface directly to it. No Soundtouch wrapper allowed.
Before it is too late