Ok, this is getting ridiculous on pretty much evey level now, both from Bose and the “loyal” customers. I’ve been following this discussion for the last half year or so and I agree with everyone who is mad about the lack of information. I am kind of pissed off myself every time I check if there’s any news yet, only to find the same p*sspoor “answer”.
But then I close the forum and everything is fine. My speaker works. I can play my music, it sounds great and that’s the reason I bought it in the first place. It hasn’t suddenly become worthless because it hasn’t gotten a new feature yet that it initially never had. It’s still the same speaker that I bought some time ago, so practically, everything is fine.
And to the “loyal customers”, when you guys bought the speakers, I would assume Airplay 2 wasn’t even a thing yet. You bought it and there was a reason for it and you were happy with it. And then came along Apple and a small logo depicted on a slide in a keynote and now your speaker is suddenly worthless?
I get it, there's a new feature and you simply MUST have it. I’m the same way, it’s human nature I guess because one feels immediately inferior once someone else has something they don’t have, but just look at it in a more sensible way. There was nothing wrong with your speaker for the longest time and there still isn’t.
I don’t even think airplay is that great. I like the way the ST app acts as a remote control, because I can start playback on my phone and pick up on my iPad or laptop. Impossible with airplay. I like the preset buttons, the physical remote control, I like that it has Bluetooth and I like that it has an Aux in.
Except for a slightly better app experience, none of these features are available on the Sonos.
They are screwing their customers just as bad. The Sonos Play 1 as an entry level speaker didn’t get the update. Only the new Sonos One and existing high end speakers and I highly doubt hardware limitations were the reason for it.
To me, it’s a nice to have feature that I would probably use once a month. It’s more about that “chritstmasy” feeling when you get new features for a product that you already own, without the company milking you for more of your money. What’s maddening is the lack of communication, but when I look at these forums, the Bose support in general doesn’t seem to be too bad. It’s only on this single matter which isn’t really a reason to never buy another Bose product again or even sell all of them.
I would even go so far as to say everyone ranting about selling their speakers and buying a Sonos instead either a) still have all their speakers or b) go to the Sonos forum once Bose comes up with a feature they don’t have and pull the exact same thing.
