DJWPE
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Aug 3, 2018

New Sirius XM problem

For the last month or so, on Demand shows will not play at all. When trying to play a show on demand, I get an error:

"oops… That channel isn't in your current channel lineup. Try playing something else. (3914). 

 

Live streaming works fine. 

5 REPLIES 5
Greg_B
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Jun 6, 2018

Re: New Sirius XM problem

Hello DJWPE, 

 

I am sorry to hear that's happening! On which speaker are you receiving the error? Have you been able to confirm that Sirius XM Demand shows work on another device?

 

Best Regards,

 

Greg - Community Support

DJWPE
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Aug 3, 2018

Re: New Sirius XM problem

It's a wave IV Soundtouch. 

 

Yes, on-demand plays fine from the Sirius XM app. 

Tony_A
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Mar 15, 2018

Re: New Sirius XM problem

Hi DJWPE

 

Thanks for the update!

 

We've tested this on our side and experiencing the same error codes.  We do have a ticket open with our development team regarding this.  Can you let us know which stations you're trying to stream?

 

Warm Regards,

Tony A

DJWPE
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Re: New Sirius XM problem

Every channel I've tried. 100, 101, 103 four or five others at random. 

Joel_D
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Re: New Sirius XM problem

Hi DJWPE,

 

Thanks for the update.

 

I have passed this additional information over for you.

 

Best Regards,

Joel