Aug 4, 2017
Thanks for reaching out to us in the Community!
I'm sorry to hear about the Play All issues, and yes we do have a patch that should help with this particular issue. I'm going to PM you to gather a bit more information to see if we can escalate this up to development to get this resolved for you.
We are currently working on a global update to address this issue. We are pushing the patches on a case by case scenario as we are finalizing an update before the end of the year.
I think I have received a patch but nothing seems to help!
I can play one Bose Soundtouch speaker at a time yet I have 5 of them to hear music thoughout the house and yard. Please help me and everyone else in this predicament!
Thanks for your reply. It is a huge issue for sure! I just went swimming and turned outside on. Now I am in the den and den is on. In a while I will go to the kitchen and have to change speakers again! When I come back to the den the TV won't find the bose soundtouch 300 it is attached to (with ARC HDMI connection) because the soundbar was last used for music and now it is tv. Much too much trouble for what we paid! And when I am not home no one in the family knows how to get music to come on at all as it took me a PhD to get it down.... Sad state for the best sounding wireless speakers I could find on the market!
Thanks for providing the feedback about the Play All issue. It looks like your systems were just updated an hour ago, since then, has the Play All feature worked?
Thank you for also reaching out to us. I was able to take a look at the account based on your user name and it shows that you have not received the patch yet. I'm going to reach out to you via PM to gather a bit more information to escalate to our development team to push the patch to you.
Aug 31, 2017
Can you help out those of us still struggling with "play all" from this thread too?
For some reason, I don't see it anymore on the first couple pages of the forum messages even though it from the last week. I had to specifically search for it (I'm in the thread).
Hi Rock Dancing
Thanks for reaching out to us!
I will certainly reach out to the people on that post!
Sep 23, 2017