I've paired my soundtouch 10 speakers successfully but they keep cutting out and seem to have a low buffer level, this seems to happen every 20-30 seconds. I've done all the usual reboots, reconnected etc.but it still happens. Any suggestions?
Dec 15, 2016
Thanks for reaching out. I'm sorry to hear that. Could I ask,
Please let us know.
Tony - Community Support
Dec 5, 2016
Thank you for the reply.
Can you navigate to "Settings">"About", choose each speaker and let me know what the signal strength is for each of the SoundTouch 10's? Also, does this happen with all sources or just 1 in particular? Are you using them as a Stereo Pair when this happens or "Play All"?
Let us know the results.
Thanks for the info.
If the speakers are not stereo paired, do they show the same symptoms?
Do you have any wireless repeaters or extenders in your home? What is the brand and model of your wireless router?
Thank you for the info.
Can you try unplugging the extender from power and connecting your SoundTouch systems to your wireless router? Lets try eliminating as many variables as possible in order to figure out exactly what is happening.