sehne
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Dec 1, 2018

Playing YouTube

I’ve got a pair of SoundTouch 10s and an iPhone 8 with a YouTube Music subscription. I can’t get the speakers to play YouTube through Bluetooth or through the aux/lighting cable. I don’t want these speakers if they are this complicated. I should be able to play ANYTHING through an aux cable. What gives?
1 REPLY 1
Community Manager

Re: Playing YouTube

Hi sehne,

 

Thanks for writing in!  Sorry to hear about the difficulties, but would be happy to help!

 

  • When you have the AUX connection plugged into one of the speakers, is the AUX light on the speaker lit up when trying to play audio?
  • Also is the volume on the phone set to at least 80-100% volume?
  • Once that's the case, is the speaker turned up as well?

 

Let us know so we can further assist!

 

Warm Regards,

Tony A - Community Support