Re: ST-10 no longer connects to wireless after 17.0.8 upgrade
Thanks for responding. I totally understand your reservation to lengthen the time. I'd like to escalate this up. Do you have a micro USB adapter so you could capture system logs when this is happening? If you don't, what country are you located in? Please send us your address via private message to the community_admin account so we can send you an adapter to capture logs. Ideally we'd like to get both app and system logs using THIS procedure. You can upload them HERE. Please let us know.
Also, to help clarify the renewal request at 50% of the specified time there's a great article HERE. This was pulled from the renewing section at the bottom of the page:
"IP addressing information is leased to a client, and the client is responsible for renewing the lease. By default, DHCP clients try to renew their lease when 50 percent of the lease time has expired. To renew its lease, a DHCP client sends a DHCPRequest message to the DHCP server from which it originally obtained the lease."
I've also seen it where the first time, it will hit the full duration while subsequent times it will be halved. I still think there's something else going on here and want to escalate this, but a request at half of the duration, as I understand it, is not uncommon.
Can you elaborate a little further as to what they said the issue was, specifically? Did they advise of a work-around? Do you recall the name of the person you spoke to? Any additional details on this would be very helpful. Please let us know.