Hi FJF,
Sorry to hear the speaker is not connecting with Bluetooth to your iPhone or computer. I would recommend trying the steps below to see if you can get the speaker to connect.
Reset the speaker first:
Turn off the speaker off.
Unplug the product's power cord from the power outlet for 1 minute.
Reconnect the power cord. A "beep-boop" uptone should sound within 10 seconds indicating the system is receiving power.
Then try the following steps:
Turn the system is on
Press and hold the Bluetooth|AUX button at the same time for about 13 seconds
The system will emit a 'bee-boop' tone, then the button can then be released
The system will enter discoverable mode after this step.
Next try to pair the device in the iPhones Bluetooth menu settings.
I hope this helps with the Bluetooth function on your speaker.
Shawn
The phone Bose app is a tad clunky and I could live with that BUT the bluetooth issue means I might be heading back to Curry's!!
I have wasted hours now rebooting both devices, clearing pairing listsetc
All suggestion gratefully received!