ST300 won't Power on. Less than 1 year old

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Silent Starter

ST300 won't Power on. Less than 1 year old

Woke up this morning to discover the ST300 will not power on. It was literally working last night but today it seems like it has been bricked.

 

I have tried the following:

 

Checked all connections to be sure they are tightly connected
Unplugged from Power Source for 5 minutes
Plugged into a different Outlet 

Hit Soundtouch button followed by TeleText Button for 7 seconds

 

I suspect a Firmware update may have bricked my unit. 

What say you Bose Tech Support???

1 REPLY
Moderator

Re: ST300 won't Power on. Less than 1 year old

Hi geddylou1967,

 

Thanks for the post, and I'm sorry to hear about the issues you're having.

 

When you plug the power back into the wall, are there any LEDs that light up on the front of the system?

 

If there aren't any LEDs lighting up or response from the system, you'll want to contact your local support center via phone to set up service.  To find the number, go to THIS link, select your country and scroll down to "Contact Us"

 

Let us know if you have any other questions.

 

Best Regards,

Brandon - Community Support