louisp
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Mar 13, 2016

Shocked to get bad recommendation of SoundTouch 300 from Best Buy

Will casually speaking to the best AV salesperson at our local Best Buy I was told incident after incident where the Best Buy sales staff helped or attempted to help SoundTouch 300 owners with various issues.  Sure was a turn off.  At least if the Salesperson could not help the customer was referred to Bose Support.

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Re: Shocked to get bad recommendation of SoundTouch 300 from Best Buy

Hi louisp,

 

Thank you for bringing this to our attention. I apologize about the less than desirable support. We'll do what we can to help here, or even if people call or email in for product support. Can you supply me with the Best Buy location so we can investigate further?

 

Kind Regards,

Joel - Bose Support

louisp
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Mar 13, 2016

Re: Shocked to get bad recommendation of SoundTouch 300 from Best Buy

Best Buy

731 North Highway 67

Cedar Hill, TX

(469) 526-1115