tonyms51
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Oct 11, 2017

Simple problem: music library sync does not show me all my music

My soundtouch 10 does not recognise my music library.lt recognises some of the songs but not all. There is no consistency between the songs in my library and the songs I can ceess in my soundtouch app. This is really frustrating. The soundtouch software is very poor.

 

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Tony_A
Community Manager - Retired
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Mar 15, 2018

Re: Simple problem: music library sync does not show me all my music

Hello tonyms51

 

Thanks for posting in the community!  Sorry to hear about the library issues you're having, but would be glad to help!

 

Are you currently using iTunes or Windows Media Player as the source of the library?

Are all your songs stored in the same music folder?

Are the songs that are missing being stored in the cloud by chance?

 

Let us know so we can further assist!

 

Warm Regards,

Tony A - Community Support