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MacW
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Jan 11, 2017

Skipping or Partially Playing Some Songs on Spotify Since Last Bose Update

Hi. Immediately after the last Soundtouch update, certain songs on Spotify play only partially or not at all. Same songs play fine outside of the Soundtouch.

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Dec 5, 2016

Re: Skipping or Partially Playing Some Songs on Spotify Since Last Bose Update

Hi MacW,

 

I'm sorry to hear about this issue. Curiously, are you experiencing this issue with any other SoundTouch music services (e.g. Internet Radio, TuneIn, etc.)? 

 

Which SoundTouch system(s) are you using?

 

If you haven't already, please try rebooting your router. Simply disconnect power from the router, and reconnect after about 1 minute. 

 

Best regards,

 

Brian - Bose Support