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Brandon_M
Moderator - Retired
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Dec 5, 2016

Re: Smartthing Not playing Audio Notifications (after 16.0.9 update?)

Hi Sangsu,

 

When an engineer was addressing the issue @cg reported a couple of weeks ago, there was a typo in the code which caused the issue. He did not give specifics.  He also said your screenshots were critical in fixing the issue, and thank you very much!

 

Best,

Brandon

lee_sangsu
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Nov 2, 2017

Re: Smartthing Not playing Audio Notifications (after 16.0.9 update?)

Hi Brandon,

 

there was a typo in the code which caused the issue.

--> where is the typo ? I mean the problem cause from cloud server or speaker firmware ?

 

1. If server problem, when the fix will be deploy ?

2. If speaker firmware problem, maybe I need to update the firmware. When can I get the new firmware and let me know the firmware version. 

 

Thanks,

Sangsu

 

 

 

 

Brandon_M
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Dec 5, 2016

Re: Smartthing Not playing Audio Notifications (after 16.0.9 update?)

Hi again Sangsu,

 

The issue was on the cloud server, and the update has been pushed.  I've gotten confirmation from the software team that the fix was tested and pushed, and should be live.  Is it now working for you?

 

Best

-Brandon

lee_sangsu
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Nov 2, 2017

Re: Smartthing Not playing Audio Notifications (after 16.0.9 update?)

Hi Brandon,

 

Sorry too late response.

 

It works well.

 

Thanks.

Brandon_M
Moderator - Retired
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Re: Smartthing Not playing Audio Notifications (after 16.0.9 update?)

Hi lee_sangsu,

 

No problem!  Glad to hear it's working well 🙂

 

-Brandon