Nov 12, 2017
Today I tried to change station on Sirius - Got error 6020 " Looks like SiriusXM isn't available right now - Please try again later (6020) - Rebooted and factory reset, removed and reinstalled app on device - Subscription up to date - plays on laptop - What's next ??
Hi KelliB and gadget51,
Sorry to hear about the SiriusXM issues.
Have they resolved themselves? Are you still having the same issues now?
I would have you both attempt a power cycle of your wireless routers, but I don't think that will resolve the issue. It is worth a shot if it's not too difficult.
I'm going to take a look into this and see if I can get more information.
No, it's Thursday and the issue has not resloved itself. This has been going on since Sunday. Bose, you need to find a fix to add Sirius to the Soundtouch APP. I don't pay for Sirius to not be able to listen to it. I've called Bose twice...and waited 45 minutes just to be told they don't know when it will be fixed, they're looking into if there's an issue, try calling Sirius. I've called Sirius, and they say it's a Bose issue they are not even aware of an issue because my Sirius service works on all other devices.
Bose hurry up and get this solved!
Hi gadget51 and KelliB,
We are aware of issues impacting some SoundTouch customers using the SiriusXM service. The SiriusXM third party authentication server is currently down. This is impacting log-in and some on-demand services. We are working directly with SiriusXM on this issue and will communicate further details when we can.
Nov 27, 2017