Brandon, this needs to be escalated faster and higher. Many of us bought these products specifically to be able to use SiriusXM and the failure to timely fix this is a serious problem that has lingered far too long. For functionality that used to work, to take this long to make it work again is untenable. Just suggests that perhaps Bose just does not care about its customers. Please get someone to prove this suspicion as incorrect.
Hi all,
The latest that we have is the message posted in our announcements section that cgs999 has referenced. When we have additional information, we will share it with the community.
Thank you
How long does it take to get a server back on line? That sounds like a cop-out.
Does make you wonder, huh? Going on two weeks to come to that conclusion and still no fix?
@Xyz987 wrote:How long does it take to get a server back on line? That sounds like a cop-out.
Brandon we appreciate the link, but were hoping for a solution. Please escalate this in the Bose support team. You have a growing number of disgruntled customers that bought this product based on the SiriusXM functionality (like me). I know I want to support the product but this is taking way to long to get resolved.
If you return them for a refund, you have no damages and no lawsuit.
Got an update on my Sound Touch SA-5 and finally added SiriusXM. Amazing that a Bose update could fix a SiriusXM “third party authentication server” problem.