Ross C
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Mar 19, 2017

Sound Touch 10

The unit wont update (4004/0) error . Only one of my presets work for internet radio . I have a network connection all of my other devices work on the Wifi .

I have turned off the router and access point the network isnt the issue., Bluetooth works


Please Help


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Dec 5, 2016

Re: Sound Touch 10

Hi Ross,


Sorry to hear about the difficulties!  What devices do you have the SoundTouch application installed on?  Can we try on multiple devices, like smartphone, computer, etc?


Can you try to force an update to the system?  If you hold down the Volume -  and 4 buttons on top of the SoundTouch 10, this will force an update.