Notice

The Bose Community Forum was launched at a time when robust online support was not available for Bose customers. Over the past several years we have added new online service channels that provide a more interactive and complete digital experience. Additionally, we have enhanced the My Bose Account capabilities to deliver a more personalized and self-service experience. As a result, Bose has made the decision to close Community Forum for Consumer electronics products on September 30th. The Bose Pro portion of the Community will still operate as usual.


Please visit our support homepage to experience one of our many other digital service channels or simply use your Community log-in credentials to sign in to your My Bose Account to view your orders and view support options.


Thank you to all who have contributed and benefited from interacting in our Community. We look forward to continuing to serve you online.


Regards,
Bose Customer Service Team
cancel
Showing results for 
Search instead for 
Did you mean: 
notakneeler
Participant
  • 0
  • 2
  • 0
Registered since

Oct 24, 2017

Sound Touch 30 Keep Turning On

My sound touch 30 keeps turning itself on after we shut it off - mostly play Spotify.  But it turns back on (by itself) and beeps - then continues to beep every several minutes until I go unplug it.  How can I stop this irritation from continuing other than unplugging?  Thanks

1 REPLY 1
Michael_F
Moderator - Retired
  • 0
  • 1036
  • 82
Registered since

Sep 25, 2014

Re: Sound Touch 30 Keep Turning On

Hi notakneeler,

 

If the speaker is beeping, then that would typically mean that it is connecting via Bluetooth to a device.

 

Have you tried to clear the pairing list on the SoundTouch 30, then re-test? You can do so by opening the SoundTouch application>Menu>Speaker Settings>SoundTouch 30>Bluetooth>Clear Pairing List.

 

Let us know how that goes and we can take it from there if needed! Thanks!

-Michael