dolrichc
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Nov 25, 2018

Sound Touch 30 - Windows 7 - Avast combo

Am unable to play music from Windows media player directly via wifi - tried all possibilities as explained on the internet 

- Sound touch 30  - app installed 

- Windows 7

- Avast Antivirus 

1 ACCEPTED SOLUTION

Accepted Solutions
Community Manager

Re: Sound Touch 30 - Windows 7 - Avast combo

Author Accepted Answer selected by dolrichc

Hi dolrichc,

 

Thanks for writing in!  Sorry to hear about the library issues, but would be happy to help!

 

  • Just wanted to confirm, is this a first time setup with the library or was it working in the past?
  • When trying to add the library, do you get any error codes/messages?
  • Have you been able to reboot the speaker and router yet?  

 

Let us know so we can further assist!

 

Warm Regards,

Tony A - Community Support 

2 REPLIES 2
Community Manager

Re: Sound Touch 30 - Windows 7 - Avast combo

Author Accepted Answer selected by dolrichc

Hi dolrichc,

 

Thanks for writing in!  Sorry to hear about the library issues, but would be happy to help!

 

  • Just wanted to confirm, is this a first time setup with the library or was it working in the past?
  • When trying to add the library, do you get any error codes/messages?
  • Have you been able to reboot the speaker and router yet?  

 

Let us know so we can further assist!

 

Warm Regards,

Tony A - Community Support 

dolrichc
Quiet Contributor
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Registered since

Nov 25, 2018

Re: Sound Touch 30 - Windows 7 - Avast combo

Thank you 

did all the setup again n it worked fine