Silent Starter
  • 0
  • 2
  • 0
Registered since

Jul 7, 2018

Sound Touch 300 Sound Bar - Not getting volume for Netflix

Pretty strange problem...I bought new samsung 7x series and soundbar today...while i am able to play youtube other channel its fine...but when i am playing Netflix for the trailer the volume comes but when i play the serial or movie the volume it totally muted...

Need to understand if this is problem of TV or Soundbar...

 

Any help is highly appreciated

2 REPLIES 2
Highlighted
Silent Starter
  • 0
  • 2
  • 0
Registered since

Jul 7, 2018

Re: Sound Touch 300 Sound Bar - Not getting volume for Netflix

The TV by default was picking up 5.1 as format...and hence no volume...when i changed to DTS it started working

Highlighted
Moderator - Retired
  • 0
  • 3221
  • 127
Registered since

Dec 5, 2016

Re: Sound Touch 300 Sound Bar - Not getting volume for Netflix

Hello reach_babu,

 

Glad to hear you were able to get this working. As you found out it was an incorrect format. The SoundTouch 300 supports both Dolby Digital and DTS.

 

Let us know if you have any other questions.

 

Warm Regards,

Joel - Community Support