ArrVee
Quiet Contributor
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Jan 12, 2017

UPDATE 2017/04/15: Sound system 20 turns itself on

Hi everone,

I'd like to give an update on this issue.

After updating Sound Touch 20 (versions: ST20 - 14.0.33, Sound Touch App on Android 14.80.6, interface 14.90.3, protocoll 59) sometime in late March, I reconfigured the same NAS I had the problems with earlier. Now, the ST20 doesn't turn on unintentionally anymore.

So I'd say this issue is fixed now, thanks Bose! 🙂

Regards

Arr

marcieehmann
Silent Starter
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May 2, 2017

Re: Sound system 20 turns itself on

Mine just turned on AUX 3x's by itself with top volume & I don't have an AUX cord hooked up.

Moderator

Re: Sound system 20 turns itself on

Hi marcieehmann, 

 

Can you try to unplug the system from power for 30 seconds to see if a reset will help? Can you also try to remove the batteries from the remote in case the system is being sent a bad command from the remote? If those fail, please try a factory default using the procedure HERE.

 

Thank you