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Sep 30, 2017

Sound touch 10 IPAD WIFI DROPS BUT KEEPS PLAYING

I can set up ideas using SoundtouchAPP 

SoundtouchAPP + speakers all connect with WIFI

Then I use Amazon Prime music through SoundtouchAPP

 

Speakers looks connection to IPAD, BUT KEEP PLAYING MUSIC 

 

i have to to unplug and redo all set up

 

need a fix. Or going back ASAP

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Dec 5, 2016

Re: Sound touch 10 IPAD WIFI DROPS BUT KEEPS PLAYING

Hi Sh10,

 

Sorry to hear about the issues you're having with system detection on your network.  After starting Amazon Music, how long does it take for the systems to disappear from your iPad?

 

When that does happen, are you able to restart the iPad or reboot the router to solve the issue?  Can we try that before reconnecting the speakers to Wi-Fi?

 

Thanks,

Brandon

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Re: Sound touch 10 IPAD WIFI DROPS BUT KEEPS PLAYING

Brandon

At the time, it appeared to be random when the APP drops connection to the WiFi speakers.

Reboot router had intermittent good luck, but ultimately failed. No a solution. 

 

per Bose Tech Support, the router changes channels, which means the APP is suddenly on a different channel than the WIFI Speakers, breaking the APP/Speaker connection. (They may have said IP, Not channel)

 

Per Bose Tech Support, if I dumb down my router to meet this limitation of the speakers, I’d be ok. 

 

No thanks. 

Product has been returned. 

 

When Bose catches up in technology, let me know. 

 

Thanks.