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Feb 17, 2019

Sound touch 30 electrical problems

Great product while it worked, but after paying for the quality one expects with Bose, this product suddenly stopped working due to an electrical fault within the product. I only used this speaker occasionally so it is very frustrating that this would happen within 2 years of buying this. I hardly think 2 years for a $700-odd speaker is a worthwhile investment.


Has anyone else experienced this?


I've seen too many reviews citing similar issues. Very very disappointing - I do not think I will buy Bose again.

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Dec 5, 2016

Re: Sound touch 30 electrical problems

Hello venks,


Thanks for posting, welcome to the community.


I'm sorry to see that your SoundTouch 30 is no longer working.


We would suggest contacting technical support over the phone for service. They will be able to repair and provide you with a new one year warranty on your speaker as well.


If you go HERE, select your region, scroll to the bottom of the page, choose "Contact Us" and a phone number will be listed for support.


Kind Regards,

Joel - Community Support